Step 1: Enquiry
Upon contacting Hampton Group, we shall arrange an initial visit for a Customer Relations Manager and Cost Consultant to inspect and survey your property. This includes a consultation whereby we discuss the desired style, materials and budget. Please note- This consultation is provided free of charge.
Step 2: CAD & quote
Within 5 working days we will produce your quotation proposal to review.
Step 3: Order confirmation
When you are happy to proceed, we will talk you through our contract terms, stage payments and conditions. We will then ask you to sign your contract.
Step 4: Project planning & schedule
A detailed handover takes place involving your assigned Project Manager and a project schedule is then compiled.
Step 5: Final measure & booking
A final measure will take place and then our Projects Team will liaise with you and book an installation date.
Step 6: Installation day
Installation day arrives. We will install your new windows and doors and you will see your vision come to life!
Step 7: Review & feedback
Your Customer Relations Manager will visit you post install to ensure all is well. Driven by client satisfaction any feedback at this point is always warmly received.